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Customer Service

Whether it's for your home or business, we have the products, solutions, and services that suit your needs!


on-site computer repair home and business sales of desktops, laptops, ultrabooks, netbooks, tablets, and more virus and spyware removal wireless networking and wifi coverage

On-Site Computer Service and Remote Support

Computer problems? We provide fast service for your home or business. This can be done with an on-site service visit, or remote support.
How's that for convenience?

Computer Sales

Let us help you find the right laptop or desktop computer for you. We will also deliver, set-up, configure, teach, and transfer your files!

Virus Removal

Virus got you down? We clean your pc and make it safe to use again.

Wireless Networking

Offering wireless network setup and troubleshooting so you can enjoy the freedom of WIFI.

at home computer repair virus removal service computer cleaning and tune-up business computer service computer hardware and upgrades
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Call the Experts Now: 519-301-1791
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Our Services

Support Options

IT-WORKS focuses on providing a high level of customer service and fast turnaround times for home, business, and agricultural customers. For your convenience we offer 3 types of service:

  • Remote Computer Support where we simply access your computer remotely and share control of your screen.

  • On-site service in the areas of Stratford, Milverton, Mitchell, St. Marys, and beyond.

  • Of course you can also bring your computer to us just east of Rostock, ON

Repair Services:

  • Hardware repair including:

    • Laptop screen replacements, laptop batteries, laptop DC charging jacks, laptop keyboards.

    • Hard drive replacements/upgrades, video cards, mother boards, power supplies, RAM memory modules, etc.

  • Backup Solutions (local or online)

  • Antivirus software

  • Computer cleaning and optimization. Get rid of pop-ups, annoying error messages, and speed up your computer significantly. Flat Fee!

  • Virus, Trojan, Spyware, Adware, Malware removal

  • Installation or Upgrade of Windows VISTA, 7, 8, 8.1, 10

  • Printing issues

  • Computer not starting up or blue screen error

  • No Internet connection

  • Wireless network set-up or troubleshooting

  • Set up and transfer files to your new computer

  • Data recovery. Recover accidently deleted files or recover data from crashed or formatted hard drives

  • Sales of brand name computers and laptops such as Lenovo, HP, Asus, Acer, Toshiba.

  • Custom built home, office, or gaming desktops

  • Sales of monitors, external hard drives, printers and multi-functions, WIFI routers, UPS battery back-ups, speakers and other peripherals

  • We come prepared and stock tons of items such as: WIFI routers, external hard drives, USB flash drives, laptop adapters, notebook and desktop hard drives, power supplies, Ethernet cable (any length), anti-virus software, and much more.
    * Next day delivery on anything else we don't stock.

  • Website design and maintenance

Business IT Services

We offer anything from a quick fix to remote monitoring and automated maintenance to reduced costly down time. We offer services including:

  • New Computer System Sales & Set-Up

  • Off-Lease Refurbished Computer Sales & Set-up

  • Assist with software issues such as in Quickbooks, Sage 50 Accounting, Word, Excel, Outlook, and more.

  • Networking

  • Laptop / Desktop Repair & Upgrades

  • Data Recovery

  • Data Backup Solutions

  • Cloud Managed Antivirus and Firewall Protection

  • Cloud Managed Online Backup

  • Remote Management and Monitoring

Call 519-301-1791 to set up an appointment today!

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